Wednesday, November 18, 2015

Meet the Managers

Here at Home Comfort Care we love taking pride in our work and care about the people we are servicing throughout all of our different areas. We currently have branches up and running in Boise, ID, Garden City, UT, Wasatch Front, UT and St. George, UT. In order to help unify our areas (and partly just to take a relaxing weekend away from our kids ;) we recently took a manager's retreat to beautiful Garden City, UT.

Have you ever wondered who is the person behind the voice on the phone? Well, here we are! Meet our managers:
From Left to Right: Mimi Payne, Pamela Hatch, Carrie Hauck, Jenny Olds, Cristal Jones, Tiffany Thompson

Jenny Olds: As the owner of our company, Jenny is a Utah native and busy mother of three. She knows the demands of taking care of a home and taking care of loved ones who can't take care of themselves. Jenny attended the University of Utah where she earned her CNA degree. Jenny's experience with others began at the young age of twelve when her grandmother came to live with her and her family after becoming a quadriplegic in a devastating car accident. Jenny learned first hand the challenges her parents faced trying to meet her grandmother's needs. After some time, struggling with the day-to-day demands became too much for her family. They reluctantly put her in a rest home. Jenny developed a strong desire to continue helping others and help families in similar circumstances keeping their loved ones at home while still providing them with the care that they need. When Jenny is not in the office she loves to go camping, hiking, biking and exploring. She even finished her first Triathlon this fall!

Wasatch Front Managers: Carrie and Tiffany
Carrie Hauck: Davis County Office Manager Carrie is a 2013 graduate of Utah State University with a B.S. in Interdisciplinary Studies emphasizing in Nutrition and Human Development. She also has a CNA license. Carrie developed a love for care-giving as she became the primary caregiver for her aging grandparents during the last five years of their life. She helped care for her grandmother battling with advanced-staged Alzheimer's and her grandfather struggling with Diabetes. Carrie is proficient in meal planning and preparation, Dementia care, music therapy, personal care including grooming, bathing, dressing, and housekeeping services. When Carrie is not in the office she enjoys music, quilting, scrap-booking, traveling, and baking. She is expecting her first child in February 2016.

Tiffany Thompson: Davis County Office Manager Tiffany has been working in the cleaning industry for over five years. She knows just about every secret there is when it comes to cleaning tricky surfaces and stains. As a busy mother to three young kids, she knows the importance of going the extra mile to make homes sparkle and noticing those fine details. Tiffany has always had a keen eye for detail and a love for making people happy. She knows the importance of doing a job efficiently and doing it right the first time. These attributes help to make her a success and asset to our company and we love having her on board! When Tiffany is not in the office she enjoys horse training, cooking, relaxing and playing with her many pets!
Clockwise: Jenny, Cristal, Tiffany, Pamela, Carrie and Mimi
Cristal Jones: Our Boise Manager, Cristal has worked as a CNA for over 8 years in a variety of different settings. She is an excellent care-giver and customer service is her number one priority! She has developed a passion for serving the elderly and disabled from the young age of 11 and she continues to make strides in her career of service. The reason she loves working here with Home Comfort Care is that she loves to be a part of an amazing team and make a difference in peoples' lives! When Cristal is not in the office you can find her hanging out with her daughter and family, getting caught up in a good book, hunting, hiking and playing with her pets.

Pamela Hatch: Pamela does an amazing job at running our branch in St. George, UT. With over 20 years of Office Management experience she is a pro at making sure our customers are getting the best service! Pamela has an excellent background in both the cleaning and care-giving industries. Her parents owned a hotel as she was growing up so she has been familiar with the cleaning industry her entire life. In addition to her cleaning experience, Pamela also has her colon hydrotherapy license, massage therapy license and a CNA license. She worked with a homeopathic doctor doing both massage therapy and colon hydrotherapy for several years until her son was born. Pamela is the proud mother of four children and one grandchild. She is a valuable part of our team and we don't know what we'd do without her!

Bear Lake Manager Mimi and St. George Manager Pamela
Mimi Payne: Our spunky Bear Lake Manager is a native of Philadelphia, Pennsylvania. She moved out to small town Paris, ID. when she met and married the love of her life Richard. Mimi's upbeat and outgoing personality helps to keep her smiling throughout the hectic summer as we clean dozens of rental cabins each week. Mimi loves deep cleaning and is very detail oriented. She has several years of cleaning experience prior to Home Comfort Care in a hospital setting. Mimi loves to make sure all of our clients are taken care of and provides excellent communication and service. Mimi also has a cosmetology licence and she loves all things hair and make-up. She has even been chosen to display her Halloween make-up skills on live TV! 

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